More social media connections today means more connections in the future

Social media networks are very interesting examples of a digital media environment that creates a very specific type of information architecture. Facebook, LinkedIn, Pinterest, and other social media sites are online communities based on homophily. This characteristic is sometimes called the Matthew Effect from the work of Robert Merton. He cited the New Testament’s gospel of Matthew, “For everyone who has will be given more, and he will have an abundance.” As they say in political speeches dating back to Roman times, ‘the rich get richer.’

An even older version of this effect is, simply put: “Birds of a feather flock together.”

In network science this is known as preferential attachment. When you begin using a social network like Facebook you are connected to other users of that network through your choices, links, likes, and other interactions.

With preferential attachment, the more connections you make, the more connections will will make in the future. The effect of preferential attachment is obvious — the more connections you make, the more connections you will continue to make.

But the connections will not be random. (This is where the birds of a feather idea really kicks in.) Preferential attachment is truly preferential from the users point of view. If you connect with people who play poker or are fans of a particular sports team, or are relatives of yours then your connections will grow in those directions. You will gather a collection of people in your network who are similar to you in numerous ways.

network diagramWhen Facebook suggest you might like to join a group, or LinkedIn suggest you should follow a brand or company it is not accidental or random. They are pouring fuel on the preferential fire.

 

Media Types and Systems of Communication

Many people think of media as ‘news media,’ and not the specific use of the word to describe the material system of a communication channel.

Books are a form of media. Books are a form of printed media. That word, just two decades ago, meant the medium of printed pages, tables of contents, paperbacks or hardcovers, and whole set of materials that have since changed formats dramatically. They are not just a form of printed media anymore. Today a book can be entirely electronic published in different ways that never include a press or paper.

So a better definition of media should mean the systems of communication used within a communication channel. People who produce software will not like this type of definition because media “types” dominate their thinking. “Media types” are basic building blocks for media and by thinking about the distinction you can easily see how one is different from the other.

The media of any information system uses different media types to create an architecture of interaction. (This is what software designers call the ‘user experience.’). Media types are used to build the way you communicate with others through a particular medium. Media types include:

  • Text
  • Images (pictures or illustrations)
  • Graphics (like tables, charts, and maps)
  • Sound (everything from recorded speech, live speech, or music tracks)
  • Animation (the combination of graphics, images, and sound)
  • Video

But look what happens when you take a look back at a point in history (not so long ago) and really examine a form of media.

Media Media Types used
Newspapers text articles, editorials, directories, images (news pictures), display advertisements (graphics)
Books long form text, images, graphics
Magazines text articles, long form text, images, graphics

This isn’t even close to covering the diversity of what print media is, but it shows the constraints of this media from the 1480s to the 1980s.

Print media was, and still is, a way to create a particular type of interaction with users of the medium (readers). That architecture of interaction is very different from the interaction capabilities of online news media sites even if they are modeled after newspapers or magazines.

Today we’ve seen a transition from print media to digital media across every media format from books and newspapers to movies to software publishing itself. (People under the age of 20 have no memories of inserting and ejecting floppy disc after floppy disc in order to load a program on a computer.)

 

Creators of digital media must take this architecture seriously if they mean to have the most impact.

What is information engineering?

Information engineering is a term describing the design and development of information for specific uses. An online course is designed to teach subject matter to a distant learner who takes action with that new knowledge. An advertisement is designed to inform, engage and entice the audience into taking action, like buying a product.

The engineering of information, the process of taking a variety of concepts, processes, and contexts and transforming them into a coherent message, using the best medium, to connect with the right audience, is a one of the most important jobs in the modern economy.

Unlike how advertising is often defined, usually as designed to create awareness and knowledge about goods and services, information engineering is the design and development of information for specific uses by identified audiences to achieve a planned goal. That may sound the same using some fancier words, but the systematic nature of designed information is a key difference. Advertising is just one type of information design.

information engineering

Bringing everything together.

Designing information requires an endpoint for that information to be consumed by someone, to achieve some end. Creating a training guide to teach someone how to operate a widget machine requires an instructional design that ends with the user learning how to operate the machine. Working backwards from that result is a primary function of information design. Too often the goal is lost in the data.